HUMAN RESOURCES OPERATIONS SPECIALIST

WHAT A DIFFERENCE

At Primrose, our mission - to forge a path that leads to a brighter future for all children - is why we do what we do each day. Primrose provides a life-changing early learning experience for children and their families. We believe who children become is as important as what they know.

We believe who YOU are is as important as what you know. We make every effort to ensure everyone feels they belong in our Primrose community. Our commitment to Belongingness means we seek similarities and respect differences in our unique backgrounds, life experiences and perspectives.

WHAT YOU’LL DO

As the Human Resources Operations Specialist, you will be responsible for executing the operational and functional activities of the Human Resources team. You will serve as the main point of contact for team members regarding benefits, leave, policies and procedures, and other HR operational functions. The ideal candidate is driven by a process improvement mindset, continually looking for ways to increase effectiveness and efficiencies of the HR team. This is a part-time role working up to 30 hours per week based at our Atlanta Support Center.

Serve as the super-user for all HR systems by managing the systems, workflows and data that supports the employee life cycle.
Administer and maintain employee data and records within the HRIS, ensuring accuracy, confidentiality and compliance.
Coordinate employee lifecycle processes including onboarding, job changes, promotions and status updates.
Create, maintain and distribute basic HR dashboards and workforce reports including key metrics.
Analyze workforce data and identify trends, risks and opportunities to support business decision making.
Manages team member benefits administration, including the annual open enrollment process, serving as the main point of contact for team members.
Serve as the main point of contact for team member leave, policies and procedures, and other team member-facing operational processes.
Collaborate with legal team to ensure adherence to all state and federal employment laws.
Support and administer the organization’s total rewards processes including compensation programs.
Manage relationships with HR Systems’ vendors and ensures service level agreements are met.
Interface with the accounting team to ensure accuracy of team member data as it relates to payroll processes.
Support the HR team and leaders in the execution of people programs and processes across the employee lifecycle.

WHO WE ARE LOOKING FOR

Bachelor’s degree in related field.
3-5 years related Human Resources experience.
Experience working with HR systems and reporting tools.
Proven ability to juggle multiple competing priorities and deadlines, while continuing to deliver service excellence.
Proven ability to communicate effectively, both written and verbally, to multiple groups, both up and down/ internal and external.
Proven ability to stay organized and detail-oriented, while being self-directed and self-motivated.
Proven ability to create, analyze and interpret dashboards, metrics and workforce reports.
Proven ability to provide excellent customer service to internal and external customers.
Excellent customer service and problem-solving skills.
Strong proficiency in Microsoft Office Suite including Power Point, Word and Excel
Proficiency in analyzing quantitative and qualitative data.

WHAT YOU’LL GET

Commission or bonus based on personal and company performance
50% tuition reimbursement for up to three children and/or one grandchild at any Primrose School
Full-time team members are eligible for health, dental and vision insurance
401k with company matching up to 3.5% and company provided life insurance
Employee Assistance Program

At our headquarters, which we call the Support Center, and in regional support roles throughout the country, we seek to build teams of individuals who establish trusted relationships, demonstrate accountability, have a service mindset, and exhibit agility and curiosity.

We are proud to have a team bringing thought leadership and guidance through marketing, operations, education, information technology, real estate, franchise development, finance, accounting, legal, franchise administration and human resources.

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Investing in You

*Eligibility may vary

BALANCING WORK AND LIFE*

Balancing work and life can be challenging. We offer Primrose team member, in coordination with their leaders, the opportunity to take advantage of flexible work arrangements.

CARING FOR OUR TEAM*

Primrose Support Team Members are offered medical, dental, vision, 401(k) retirement savings, life insurance, as well as on-site conveniences like a fitness center, dry cleaning, a casual cafe, a community bank, and a car washing service.

FOUNDED ON THE WORKING PARENT*

Our business survives by supporting today's working parent. We offer Primrose Support Team Members 50% tuition reimbursement for up to three children and/or one grandchild at any Primrose School. We are also proud to offer paid family leave.