School Business Consultant

The School Business Consultant (SBC) is responsible for advising and supporting Franchise Owners using a consultative approach in order to reach and exceed strategic goals and objectives and grow their business. The SBC establishes strong and successful business relationships with Franchise Owners to ensure the delivery of premier early education, trusted care, and service excellence. The successful SBC will display the ability to influence without authority and drive business results through strong business relationships, both with internal and external partners. This role will require at least 30% travel.

Supports Franchise Owners in developing and maintaining a business plan for continuous improvement, execution of premier brand standards and achievement of strategic occupancy goals.
Implements the Service Excellence Assurance process to validate and promote consistent brand standards and successful action item completion.
Verifies the execution of Balanced Learning and develops continual improvement plans with Franchise Owners in collaboration with the School Excellence Education Team.
Builds strong internal partnerships to ensure cross departmental collaboration in order to drive business results.
Partners with the Field Marketing Team to coach and support Franchise Owners regarding the successful implementation of school marketing plans and national, local, and integrated marketing initiatives to increase enrollment.
Analyzes operational results and trends and proactively identifies schools/ markets where additional support and/ or strategies are required to achieve desired results.
Facilitates Franchise Owner networking opportunities to address current strategic goals and objectives.
Maintains first line of communication with Franchise Owners to ensure successful implementation of health and safety practices and other operational policies and procedures.
Develops strong working relationships with vendors, state licensing agencies, and community contacts to help Franchise Owners achieve compliance with all federal, state, and local laws as well as Primrose Schools standards, policies, and procedures.
Serve as the first point of contact for all reportable incidents; consulting with the Executive Director of Regional Support when necessary.

WHO WE ARE LOOKING FOR

Our ideal candidate will possess a mix of the following skills and competencies:

5+ years’ experience in multi-unit management
Experience with multi-unit management, franchising, early childcare, etc.
Firm understanding of State and National Accreditation and State Childcare Licensing rules and regulations preferred
Degree in Early Childhood Education, Business, or related field preferred
Ability to tackle projects with a high degree of autonomy
Ability to solve problems independently
Ability to influence without authority
Ability to manage time and multiple competing priorities while maintaining service excellence
Proficiency in the following technologies:
Microsoft Office Suite, specifically Power Point, Word, and Excel
Ability to navigate conflict and difficult conversations

WHAT YOU’LL GET

We offer competitive pay and the opportunity for EVERYONE to earn commission and/or bonuses based on company and personal performance. We demonstrate our commitment to children and families with reimbursement of up to 50% of tuition at any of our Primrose schools and a flexible work environment. Full-time staff are eligible for health, dental and vision insurance.

Flexible work from home options available.

While experience and knowledge are an important part of the success equation, who you are matters just as much. We seek to build teams of individuals who are curious, creative, confident and compassionate.

Primrose is 100% franchised, meaning every school is independently owned and operated by Franchise Owners most often residing in the communities their schools serve. Our school support center, or “Corporate Office”, is based in Atlanta, GA and we’re dedicated to providing service excellence by supporting over 400 schools across 29 states to provide children with the best and most trusted early education and care.

Our support center, located within minutes of the Battery and Suntrust Park, is home to over 130 team members that work in Marketing, Operations, IT, Real Estate, Franchise Development, Finance, Accounting, and Human Resources.

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CARING FOR OUR TEAM*

Primrose Team Members are offered medical, dental, vision, retirement savings (401k), life insurance as well as on-site conveniences like a fitness center, dry cleaning, a casual café, community bank and an on-site car washing service.

FOUNDED ON THE WORKING PARENT*

Our business thrives supporting today’s working parent. We offer Primrose Team Members up to 50% tuition reimbursement for up to three children at any Primrose School. We are also proud to offer paid family leave when you welcome a new member to the family!

BALANCING WORK AND LIFE*

Balancing work and life can be challenging. We offer Primrose Team Members, in coordination with their leader, the opportunity to take advantage of flexible work arrangements.